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Welcome to Paperback Traffic!
Welcome to Paperback Traffic!
The Perch is your home base for everything you need to know, learn, and do as a member of our team.
Your First Day
Your First Day
A few things to review before you start working in the store.
Your First Day Checklist
Your First Day Checklist
✓ Review the Employee Handbook.
✓ Complete required new-hire paperwork.
✓ Review your first-week schedule.
✓ Learn how to access company systems.
✓ Complete required training.
✓ Know who to ask when you need help.
During Your First Week
During Your First Week
Your first week is about learning the basics, meeting the team, and getting comfortable with how we work.
Your First Week Checklist
Your First Week Checklist
✓ Meet your team and manager.
✓ Learn the store and layout.
✓ Review key store procedures.
✓ Learn how to clock in and out.
✓ Learn the basics of the POS/register.
✓ Review opening and closing expectations.
✓ Ask questions whenever you’re unsure.
Who to Ask for Help
Who to Ask for Help
You never have to figure something out on your own. If you have a question or aren’t sure what to do, ask your manager or a member of the team.
Common Questions & Who to Ask
Common Questions & Who to Ask
Scheduling & time off — Ask your manager.
Store procedures — Check the SOPs or ask your manager.
Customer questions — Ask a manager or experienced team member.
Payroll or employee information — Ask your manager or the appropriate People & Culture contact.
Something feels unclear — Ask. We’d rather you check than guess.
Ready to Get Started?
Ready to Get Started?
Use the sections of The Perch to find the information, procedures, and tools you need. If you can’t find what you’re looking for, ask your manager for help.
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